Rapid Repair: Tool Repair and Service Program
 

Rapid Repair: Tool Repair and Service Program

Ensure your tools operate to their highest level of performance, minimizing costly downtime and increasing your overall profitability. Rapid Repair, LINC's tool repair program is a fast and efficient way to repair and service tools of all kinds including small-body tools, pneumatic tools, gas-powered tools, strapping tools, and much more.

LINC Systems services all major brands of pneumatic tools and power tools including top brands like Paslode, Duofast, Bostitch, DeWalt, Everwin, Hitachi, Senco, Signode, Fromm, Omer, Spotnails, BEA and more.

Thoroughly Clean and Repair Tools with Rapid Repair. Service includes:

  • Common soft parts required to bring tools back to working condition
  • LINC Systems' 30-Day Parts & Labor Warranty
  • Reliable flat-rate schedule on tool repair
  • Fast and professional service performed by industry experts
  • Free return shipping on ALL tools

Flat Rates on Tool Repairs

Small-Body Tool (18 gauge or less): $40
Large Pneumatics: $50
Gas-Powered Tools: $65
Strapping Tools: $85/hour + parts

Tool Repair Program Instructions

  1. Simply complete the provided RAPID REPAIR service tag and attach to the tool. Include your contact information, list of tools in the shipment, and a brief description of the problem to expedite your repairs.
  2. Place tool(s) in an appropriate shipping container and place the provided RAPID REPAIR shipping label to the exterior of container. Apply a RAPID REPAIR sticker to the container so your repair moves to the front of the queue.
  3. Ship tools via UPS, Fed Ex or other carrier that provides shipment tracking and insurance.

    (Customer is responsible for shipping cost to LINC Systems. Return shipping cost is provided by LINC Systems via UPS.)

  4. We will thoroughly clean and repair the tools received. This will include some common parts that are needed to bring the tools back to working condition, all backed by our 30-day parts and labor warranty for repaired tools.
  5. You will then be contacted for approval on any repair that exceeds our published rates or may require special servicing.
  6. There will be a minimum $20 diagnostic fee on all tools. The fee will be applied toward the repair cost.

For LINC Systems customers, your tool will be repaired and return shipped within 72 hours. For all other customers, the tool will be repaired, thoroughly cleaned and return shipped within 7 business days of being received.

Give us a call at 800-513-9918 to speak with our customer service experts for guidance on your specific tool repair needs. Please contact your LINC Systems representative to learn more about our Rapid Repair tool repair program and inquire on other brands of tools we service.